In 2022, the GEO Group announced the “Health and Productivity Management Declaration” to promote the health of our employees.
Based on our corporate philosophy of “To offer joy to your everyday life,” the GEO Group strives to ensure the health of our employees who will help us realize this philosophy. We regard the promotion of employee health as a management strategy, and declare our commitment to practical measures that will help all of our employees maintain good mental, physical and social health.
Based on our corporate philosophy of “To offer joy to your everyday life,” the GEO Group strives to ensure the health of our employees who will help us realize this philosophy. We regard the promotion of employee health as a management strategy, and declare our commitment to practical measures that will help all of our employees maintain good mental, physical and social health.
The GEO Group believes that the sound physical and mental health of our employees is crucial to realizing our corporate philosophy of “To offer joy to your everyday life” of our customers.
Based on this belief, we will promote initiatives to maintain and promote health in order to create a positive cycle that starts with the health of our employees.
We are pursuing health and productivity management measures to vitalize our organization and improve employee productivity with the aim of helping resolve the GEO Group’s management challenge of achieving sustainable growth.
We are working to create a comfortable workplace, improve work-life balance, and ensure the physical and mental health of our employees so that they can stay mentally and physically healthy and are inspired and motivated to have a long and fruitful career.
We believe that having a long career while maintaining good mental and physical health will enable our employees to create a stable and healthy lifestyle and a prosperous and enjoyable life, not only for themselves but also for their family and friends. We anticipate that this mindset will build trust in our group companies and managers, and will allow employees to fully exploit their expertise and skills.
Moreover, we have designated the reduction of presenteeism*1, absenteeism*2, and high stress levels as priority targets. By maximizing individual performance and improving productivity, we will deliver services with a high level of customer satisfaction in all of our global markets, thereby contributing to the sustainable growth of the GEO Group.
*1 Presenteeism refers to working while suffering from some form of physical or mental illness.
*2 Absenteeism refers to being absent from work (i.e., on sick leave) due to health issues.
Under the supervision of the Head of Health & Productivity Management, the Wellness Promotion Unit, the Health Insurance Association, Public Relations, and Labor Unions will coordinate on initiatives to maintain and promote the health of our employees.
We are pursuing measures to promote employee health and create a comfortable workplace environment so that all of our employees can maximize their performance.
| Indicator | Unit | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|
| Presenteeism*1 | Score | 77.6 | 77.4 | 78.0 |
| Absenteeism*2 | ％ | 1.9 | 1.8 | 2.0 |
| Percentage of employees with high stress levels | ％ | 18.1 | 16.6 | 16.6 |
| Indicator | Unit | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|
| Presenteeism*1 | Score | 77.6 | 77.4 | 78.8 |
| Absenteeism*2 | ％ | 1.9 | 1.8 | 2.0 |
| Percentage of employees with high stress levels | ％ | 18.1 | 16.6 | 16.6 |
*1 Single-Item Presenteeism Question (SPQ; University of Tokyo single item version)
*2 Employee percentage (Percentage of employees that missed work due to injury or illness and those who used the leave of absence system)
In order to realize improved health and productivity within the GEO Group, we have maintained our program of subsidies so that all our employees can have a long and fulfilling career in good health.
Recognizing the health risks associated with the high smoking rate among our Group’s employees, we will implement the following smoking cessation support measures with the aim of maintaining and promoting employee health.
To help prevent strokes and heart attacks caused by lifestyle-related diseases, as well as the resulting risk of retirement, we will place particular emphasis on promoting specific health guidance for employees aged 40 and over.
We will introduce online health guidance services, enabling public health nurse-led sessions that can be attended from any location, and will also handle the initial application on employees’ behalf in order to thoroughly eliminate the effort and psychological barriers to participation.
By rolling out regular health checkups earlier, we are speeding up the process of booking and attending checkups, and are recommending that employees with emergent abnormal test results seek urgent medical attention.
Employees can also access a system to review their own health checkup results at any time throughout the calendar year, enabling them to identify changes in their health over time.
Employees can also access a system to review their health checkup results at any time, enabling them to track changes in their health over time.
We are promoting the early detection and treatment of diseases among our employees by subsidizing the cost of secondary medical tests (i.e., repeated and detailed medical exams). This will help us to eliminate both presenteeism and absenteeism in the workplace.
As poor sleep affects employees in various ways by leading to accidents, risks, lost opportunities, and adverse mental health, we offer our employees sleep training by a sleep nutrition adviser and individual consultations to promote factual medical information about sleep and enable self-care.
We provide intestinal flora testing and a seminar presented by a dietitian to give our employees opportunities to prevent lifestyle diseases through improved nutrition and diet.
We conduct stress checks not only for our offices with 50 or more employees, but for all employees subject to regular health checkups, and perform group-based analysis of the results including the proportion of employees with high stress levels. In addition, we use the “Mental Health Improvement & Reinforcement Research of Recognition” (MIRROR) survey. We are supporting workplace improvements by providing feedback to department managers on information such as group trends and stressors faced by employees so that they can take actions to improve employee mental health.
With the aim of preventing mental health issues and enabling early intervention, we have introduced outbound calls from external specialists. Based on the results of stress checks and other measures, specialists will directly approach employees who are showing signs of poor health as part of a tailored support system to prevent health conditions from worsening.
We provide self-care training as part of our employee orientation to share knowledge that will encourage our employees to seek early consultation. We also provide “line-care” training to our managers in order to equip them with the right knowledge and skills to respond to employee consultations.
These training courses are also available in an online format so that they can be accessed simultaneously from any of our business locations in Japan.
We are creating an environment in which employees can take appropriate care of their own mental and physical health, including consultations with HR staff and meetings with occupational physicians and public health nurses.
To ensure that employees who have taken a leave of absence can return to work with peace of mind, we have partnered with an outside organization to provide a return-to-work support program. This program provides a clear roadmap to help employees navigate the process and conditions for returning to the workplace with peace of mind.
We are implementing a work interval system to mitigate fatigue and stress by ensuring that our employees have adequate rest time.
Our HR staff check work attendance data on a weekly basis and provide support for corrective guidance by supervisors of employees who may be working long hours.
Our healthcare portal site offers a wealth of content including information on health checkups, stress checks, consultation services, and our health & productivity management initiatives. The site’s monthly health newsletters also provide useful information for employees such as comments by occupational physicians and public health nurses at the Workplace Health & Safety Committee meetings.
The GEO Group operates based on the philosophy that workplace health and safety is an issue of the highest priority.
We have created a specialized support system comprising six part-time occupational physicians, one full-time clinical psychologist and one public health nurse.
In addition to the appropriate implementation and follow-up of regular health checkups and stress checks, we have also established a system that enables our employees to participate in online consultations with occupational physicians as part of our mental health measures.
We hold monthly Workplace Health and Safety Committee meetings at each of our stores, offices, and distribution centers with 50 or more employees, The Workplace Health & Safety Committee holds discussions with labor unions in addition to reviewing reports related to health checkups, cases of work-related accidents, and the status of infectious disease countermeasures.
Occupational physicians also conduct lectures on selected themes, and the content is shared throughout the company to improve health literacy.
We understand that healthcare equipment is often expensive so our “GEO Are Kore” rental service gives customers the opportunity to try out healthcare devices at affordable prices. We are contributing to improved health outcomes by allowing our customers to find and try out medical devices that are right for them in order to start or continue managing their own health.
In recognition of our proactive efforts to promote the health of our employees, the GEO Group was certified under the “KENKO Investment for Health Outstanding Organization Recognition Program 2026 (Major Corporation Category)” sponsored by the Ministry of Economy, Trade and Industry (METI) and the Japan Health Council.
* Certified for 4 consecutive years since 2023
